Frequently asked questions - COVID 19

Our thoughts are with everyone in our WSET family at the present time. The well-being and health of our students and educators is of the utmost importance to us. We are working closely with our course providers to ensure that students are not disadvantaged in any way by the current crisis.

We know you will have questions about how your WSET education will be affected, so we have set up a dedicated COVID-19 page here that we will update regularly with relevant information about our courses and qualifications. To help you, we have also put together answers to the questions we have been asked most frequently in the past few weeks.

We stress that you should always contact your local course provider in the first instance, as they will have the most up-to-date local information.

Can I still enrol on a WSET course?

The situation varies greatly across the world and is changing from day to day. Please contact your local WSET course provider for advice. To find your nearest course provider, please visit our Where to Study page. 

I have enrolled on a WSET course. Will it still take place?

The situation varies greatly across the world and it is up to your local course provider to make the decision as to whether a course goes ahead in accordance with local government guidance.

Please contact your local course provider (the school or company that you originally booked the course through) as your course may have been rescheduled or alternative delivery methods may be available.

I have completed my WSET course but have not been able to take my exam. What happens now?

Please speak to your course provider who will let you know when you will be able to take your exam. This will depend upon the situation in your local market.  The course fees you have already paid include your examination. 

My course has been cancelled. What can I do?

If your course has been cancelled, your course provider will advise you and will let you know when it will be rescheduled. Conditions do vary in each market and it is up to your course provider to decide whether to cancel a course.

I have already taken a WSET exam, but I haven’t received the results. Are the exams still being marked?

We appreciate that you want to know your exam results but there may be a longer wait than usual in sending out some results because, in line with UK Government regulations, our London offices are now closed. Please rest assured that our team is working hard looking at options to ensure that you receive your results as soon as possible. 

We really appreciate your patience and understanding, and apologise for the inconvenience.

Are the Diploma exams in May and June still taking place?

WSET is sorry to announce that the decision has been made not to run the May D3 examinations in any locations. We know that you have been working incredibly hard to prepare for your next Diploma examinations so please accept our sincere apologies for this unavoidable cancellation. The next scheduled dates for the D3 exams are in October 2020.

WSET has also just taken the decision not to run any scheduled Diploma in Wines examinations in June 2020.  This extends to Units D2D4 and D5, all scheduled German-language examinations, and all scheduled/proposed Unit 4 Diploma in Wines and Spirits examinations.   

If you have been affected by these changes, please contact your WSET Diploma course provider who will be able to provide you with additional guidance and support.  Once again, our sincere apologies go to all those candidates affected. 

Are WSET courses available online?

WSET has a comprehensive online classroom managed by our own digital learning team. The following courses are currently available online:

Wines

WSET Level 1 Award in Wines (4-week course)
WSET Level 2 Award in Wines (5-week course)
WSET Level 3 Award in Wines (9-week course)
WSET Level 4 Diploma in Wines (varies)

Spirits

WSET Level 1 Award in Spirits (4-week course)
WSET Level 2 Award in Spirits (5-week course)

You can check here if course providers near you have online solutions available. It is also worth double-checking with your local course provider as many are now adopting online options in response to the current situation. WSET course providers may also offer students their own in-house online learning courses.

Is online learning available in different languages?

At the moment the WSET Online Classroom is only available in English, but many of our course providers are offering classroom courses in local languages via online conferencing platforms.

Can I do an online course anywhere in the world?

Although you can technically take an online course anywhere in the world, to receive a WSET qualification upon completion of your course you must first pass an offline exam. This will be organised by your local course provider who will decide on the time and location of the exam. So when booking an online WSET course, please consider the location of the course provider with whom you are studying, and keep in mind any possible travel restrictions that may prevent you attending the examination. 

Additionally, more advanced qualifications such as online Level 3 Awards and the Level 4 Diploma in Wines, require you to attend a tasting workshop.