Our COVID-19 operating plan

WSET School London is open for classroom courses and events. Below, we’ve outlined how we will keep our students safe while still providing a fun and interactive learning environment. First, here are three things we ask for your assistance with, to help us ensure that you and your fellow students have a safe and enjoyable learning experience.

1. Don't take risks with your health

If you're not feeling 100% fit and well, please stay at home. Please do NOT attend a class or an exam if you test positive for COVID-19, have been requested to self-isolate, or are displaying any of the COVID-19 symptoms. Where possible, please take a lateral flow test before attending any classes or exams with us.  

If you have any concerns or feel something coming on, err on the side of caution.

If you have any concerns please get in touch and we’ll transfer you to the next available course. There won’t be any financial repercussions if you can’t attend a booked course for any of these reasons. Your safety is our top priority.

If you test positive after attending the school or one of our exam venues, please email studentservicesteam@wsetglobal.com to inform us, so that we can take appropriate action. Again, You will not be disadvantaged financially if you cannot attend for a Coronavirus-related reason.

2. Take care on your journey to the school

If you are unable to walk or cycle, you’ll most likely be using one of the many available public transport methods to reach London Bridge. On your journey, please wear a face covering and sanitise your hands regularly.

We welcome international students who are coming to study with us at WSET School London but ask you remain aware and comply with UK Covid travel guidelines. If you are unable to make your course due to transport restrictions, please get in touch as soon as you can. Our team will work with you to ensure that you can start or continue your learning with us at the earliest available point.

3. Use of face coverings

We are now asking students to wear a face covering at all times within the school (unless exempt), apart from when sitting at their desk. This means that all staff and students will need to wear masks in reception, stairwells, corridors, and all other communal parts of the building.

All staff and students are also requested to wear a face covering when registering/checking in for any courses/exams and at any of our external venues.

We are aware that some people are not able to wear face masks so please identify yourself upon arrival at reception if this is the case for you.

Our COVID-19 health & safety plan

Below we have summarised our plan, with all the information you need for an enjoyable and safe classroom learning experience. We'll update these procedures as things change and evolve, so be sure to check back here before you set off for the school. If you have any questions that aren’t answered here, please feel free to contact us.

General procedures

Social distancing

  • Class sizes will remain below pre-Covid levels. We are still maintaining an element of social distancing across all qualification classes and tasting events. This means students have additional personal space to feel safe while in the school.
  • During breaktimes, we encourage you to take advantage of the variety of parks and open spaces that are located close to the School. If you are unable to go outside due to the weather, we’ll ask you to stay in the classroom to restrict the number of people moving around/gathering in the corridors, stairwells and bathrooms.
  • Our classrooms are well ventilated. They have fresh air systems installed to ensure a flow of air around the room is suitable for the volume of people in the room. We will endeavour to have windows open for additional ventilation where practically possible.


  • Extra sanitisation will take place throughout each day of frequent contact spaces including the reception desk, the lift, entrance doors and handrails, bathrooms, tables and seats.
  • Our team will use cleaning products and protocols which are approved to effectively fight against viruses, bacteria and pathogens on all equipment and surfaces.
  • Hand sanitiser will be available in every room.
  • Glassware for tastings will be provided by WSET School London and washed in our professional anti-bacterial glass washers.

Keeping our team safe

  • WSET School London staff will be working on a rota to reduce the amount of people in our building when we run classes. The only people in the building will be those who are integral to the successful running of your course or exam.
  • Our employees will undergo regular training on COVID-19 safety and sanitation protocols.
  • Appropriate PPE will be provided to anyone who needs it.
  • Our team is here to support you, so please feel free to ask any questions throughout your course. All we ask is that you continue to allow space when speaking to our staff, particularly before and after sessions when there can be a temptation to gather in larger groups.

Room-by-room plan

We've planned out our protective measures carefully, room by room, to ensure that nothing has been missed.

Reception lobby

  • Reception staff will be protected by a plastic screen. Give your name to the receptionist on arrival and they’ll sign you in and let you know where to go.

Stairwells and corridors

  • If you are able, please use the stairs (rather than the lift) when moving around the building, keeping the lift available for those who need it.
  • Students and staff will be discouraged from pausing for too long on the stairs or landings.
  • If you need to cross someone on the stairs, please do so on the landings where there is space for you to keep a safe distance from the other person.

In the classroom

  • All classrooms are still set up to allow some levels of social distancing and our class capacities have been adjusted to reflect this. Upon arrival, please choose a desk and take a seat. Just because you have a desk to yourself, don’t let this stop you saying hello to the people around you!
  • We ask that you bring your own writing materials (please note: for examinations you will need a pencil and rubber).
  • We will provide all the glassware you need for the course/exam (you do not need to bring in your own glasses for any courses or exams onsite).
  • We will also provide disposable recyclable spittoons – you’ll just need to dispose of your spittoon in one of the bins provided at the end of the session.
  • All wine, spirits or sake samples will be poured by your educator or a member of our resources team, so you won’t need to pass bottles between one another.
  • We’ll display the bottles on a table at the front so that you can take a look at the labels, but we’ll ask you not to pick up/handle the bottles.


  • Bathrooms will be cleaned regularly throughout the day.

International students

  • We welcome international students who are coming to study or sit exams with us at WSET School London and any of our external venues but would ask that you make yourself aware of and comply with the UK COVID-19 travel guidelines.


How will we keep things fun?

We hope that this plan has reassured you that we’ll be providing a safe environment for your course. But we also know that many of you have chosen to study with us purely for the enjoyment of learning in the company of other like-minded people, and we really don’t want to lose that in amongst all the safety measures.

Don’t worry, the wine, spirit and sake samples will be just as delicious, the course content will be just as fresh, and our educators will be keener than ever to share their passion for their subject with a classroom of students.