Delivery of course materials
Level 1 course materials are provided to students on the first day of the course. They will not be posted in advance.
Levels 2-3 course materials will be posted to a student’s home address on confirmation of payment of fees. The pack is bulky and requires a signature – please indicate an alternative delivery address if necessary. It is essential that a daytime telephone number is provided on your booking form. Please note that your email addresses will be sent to our distribution centre to enable your materials to be tracked by you to ensure delivery. If you do not wish your email to be sent, to this secure third party, please contact London Wine School before booking to arrange another method of receiving materials. It is important for the student to provide a complete and accurate delivery address and make sure someone is available to receive the package, at that address, at the prescribed time. Any materials returned to our distribution centre, having not been successfully received by the student, will automatically result in an additional cost of return being charged.
Level 4 course materials All your study materials for the diploma are online. New users will receive an email from the online classroom with a link and login details within 10 working days. Existing users can continue to use their previous login details. All the diploma resources will be available in the online classroom within 10 working days. You can reset your password using the ‘Forgotten Password’ links on the site if necessary. The email address used will be the address you provided upon booking. If you have not received your login details or access to the diploma resources after 10 working days, please check your inbox and spam box, then please email firstname.lastname@example.org