WSET Remote Invigilation Essential Guidance

Welcome to WSET’s Remote Invigilation (RI) landing page. Here you will find important information to help prepare you for your RI exam. Please reach out to your Approved Program Provider (APP) if you have questions about this guidance or if you do not know your exam date and time.

RI Email Schedule / Key Time Frames

You will receive 2 to 4 automated RI emails from examsnoreply@wsetglobal.com which include your System Check link and Exam link. Complete the instructions in these emails as soon as possible. Step 1 is to understand the guidance on this webpage and the WSET Candidate Quick Guide Webpage ->

Please add examsnoreply@wsetglobal.com to your email contact list.

If you cannot locate your emails within these timeframes, please check your spam folder.  

Digital Exams Issues form - notify your APP if you still cannot locate your RI emails, and submit a Digital Exam Issues Form so WSET can reset your email address and resend links. 

If you do not know the date and time of your RI exam, please contact your WSET APP immediately.

15 days maximum in advance of the exam date and at minimum 10 days*

*if day 15 is on Saturday / Sunday, email will be delivered on Monday

You will receive a System Check Email - Complete immediately

 

5 and 4 days in advance of the exam

You will receive a reminder System Check Email if not previously completed

72 hours in advance of the exam (approx. 3 days)

You will receive an Exam Link email

 

Candidate Checklist and Screenshot Journey
Key steps to taking a successful RI exam

WSET RI Candidate Checklist and Screenshot Journey - This document is an RI overview includes a checklist and screenshots showing key steps to taking a successful RI exam. If after reviewing this document and our technical requirements you determine you wish to take a paper-based exam, contact your APP immediately.

Legal ID:

You need a legal / government-issued ID for your RI exam so we can verify your identity during the exam. Verify with your APP that you are enrolled to the exam with your government issued full name as shown on your legal identification. You will submit this ID during your RI exam. Using any nicknames will delay your results.  

WSET Candidate Quick Guide webpage

Review our WSET Candidate Quick Guide webpage, which includes:    

  • Technical requirements for your exam taking devices  
  • Specific Restrictions (Mac and Work devices)   
  • Device Setup Requirements  
  • Troubleshooting  

It is required to review this page and follow the instructions first  

After you have completed the steps, perform your System Check test within the link in your System Check Email from examsnoreply@wsetglobal.com. 

 

WSET RI Exam Taker Restrictions

Language Restrictions  

  • WSET RI exams are currently only available in English  

Territory Restrictions    

  • It is not possible to take an RI exam within Mainland China or the UAE due to technological restrictions. WSET will not be liable for any costs associated if you choose to take this exam or any RI retakes. Contact your WSET APP if you have any questions.  

Work-related devices  

  • Attempting to use a device and/or a VPN that is intended for work purposes may have restricted access and admin rights installed. Personal devices should be used whenever possible. If you are using a work device, you may find that you are not able to use the platform due to settings and security applied by your IT.  This may cause issues when trying to access the ProctorExam platform and therefore it is recommended to use a personal laptop. Passing the System Check test does not guarantee your exam will work on exam day. Note: We cannot guarantee a successful testing experience if a work device is used. 

 

Additional Resources